Privacy Policy

Effective Date: 01/06/2025

On This Page

Introduction
Information We Collect
How We Use Your Information
Sharing Your Information
Data Security
Your Rights
Data Retention
Cookies
Changes to This Privacy Policy
Contact Us

Introduction

Welcome to Tapect Inc ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting the personal information of users of our SaaS platform, EmailSign ("Service", "SaaS").This Privacy Policy ("Policy") outlines how we collect, use, disclose, and safeguard your information when you use our services. It is designed to comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

1. Information You Provide to Us

We collect personal information you submit directly, including:

Full name, email address, company name, and billing information
Login credentials and team member details (if applicable)
Any other information you voluntarily provide while using our Service

2. Information Collected Automatically

When you use EmailSign, we automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, actions taken, time spent)

This helps us improve performance, security, and user experience.

How We Use Your Information

We use your information for the following purposes, based on lawful processing grounds under GDPR:

To provide and maintain the Service
Necessary to deliver our core functionality, including account setup and billing.
To improve and personalize your experience
Based on our legitimate interest in analyzing usage patterns and enhancing usability.
To communicate with you
Including service updates, transactional emails, and—with your consent—marketing content (which you may opt out of at any time).
To comply with legal obligations
For enforcing terms, responding to legal requests, or protecting our rights.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure server infrastructure (hosted on Amazon Web Services), and access controls. While no system is 100% secure, we strive to protect your data to the highest reasonable standard.

Your Rights

Under GDPR and CCPA, you may exercise the following rights:

Right to be informed – Clear explanation of how your data is used (as outlined here)
Right of access – Request a copy of your personal data
Right to rectification – Correct inaccurate or incomplete data
Right to erasure – Request deletion under certain circumstances
Right to restrict processing – Limit how your data is used
Right to object – Opt out of processing (e.g., marketing or profiling)
Right to data portability – Obtain your data in a portable format
Right to opt-out of sale (for California residents under CCPA)

To exercise any of these rights, please email us at [email protected]

Data Retention

We retain your data only as long as necessary for the purposes stated in this Policy, or as required by applicable law or contractual obligations.

Cookies

We use cookies and similar technologies to:

Personalize your experience
Analyze usage trends
Improve performance

You can manage or disable cookies through your browser settings.

Changes to This Privacy Policy

We may update this Policy from time to time. Material changes will be communicated via email or within the application. We encourage you to review this page periodically for the latest version.

Contact Us

For any questions, concerns, or data access requests, please contact:

Tapect IncEmail: [email protected]